Stop the Silent Drain of
Institutional Knowledge
Every retirement, resignation, and organizational change erases decades of critical building knowledge. Capture it now—before it walks out the door forever.
The Knowledge Crisis Is Already Here
Four converging forces are accelerating the loss of institutional knowledge—and most organizations don't recognize the risk until it's too late.
Aging Workforce
Baby Boomers retire daily, taking decades of building-specific knowledge with them.
High Turnover
FM staff turnover in 5 years means constant knowledge drain with no formal capture process.
AI Displacement
Positions eliminated before knowledge extraction, losing human context that made roles effective.
M&A Activity
Annual real estate transactions that focus on financials, ignoring operational intelligence.
The Knowledge Capture Process
A systematic approach to identifying, capturing, and preserving critical institutional knowledge—before it disappears.
Step 1: Discovery Call
30 minFree consultation to understand your organization, identify key knowledge holders, and assess urgency.
Deliverables
Step 2: Knowledge Mapping
1-2 daysOn-site assessment to map critical knowledge categories, documentation gaps, and capture priorities.
Step 3: Video & Audio Capture
2-5 daysStructured recording sessions with key personnel covering systems, procedures, and institutional memory.
Step 4: Documentation & Digitization
3-7 daysSystematic photo documentation and digitization of critical paper records, manuals, and drawings.
Step 5: Vault Setup & Transfer
1-2 daysAll captured knowledge organized and secured in Verified Property Vault with access controls.
Step 6: Ongoing Support
ContinuousPeriodic updates, new employee onboarding materials, and continuous knowledge capture integration.
Verified Property Vault
Secure Knowledge Repository
All captured knowledge stored securely with searchable transcripts, access controls, and integration capabilities.
Explore the VaultStart Your Journey
A free 30-minute call to assess your knowledge risk and discuss next steps.
Book Discovery CallReal Scenarios, Real Savings
See how proactive knowledge capture transforms costly surprises into predictable outcomes.
Chief Engineer Retirement
Lost 25 years of building knowledge when our chief engineer retired. Spent $180K in the first year relearning what he knew.
Captured everything on video before departure. New engineer was productive in weeks, not months.
Acquisition Due Diligence
Acquired a property portfolio with no institutional knowledge. Discovered $2M in deferred maintenance surprises.
Knowledge audit during due diligence revealed true operational costs, adjusted purchase price accordingly.
FM Team Turnover
3 key FM staff left within 18 months. Each departure created operational chaos and emergency contractor calls.
Comprehensive knowledge capture means seamless transitions regardless of turnover.
Request a Knowledge Audit
Get a complimentary assessment of your organization's knowledge risk exposure and a customized capture plan.
Prefer to talk first?
Schedule a CallDon't Wait Until It's Too Late
The best time to capture institutional knowledge was yesterday. The second best time is now.